The CA Remote Engineer tool has been updated for UCM.
The tool now works for releases up to 3.8.
The tool is designed to gather system information and product information such as logs, database information, files and more.
New features include the following:
Gather error files and saved files to assist support in replicating issues.
Improved diagnostic information
Fixed database gathering information
Support for UCM 3.7, 3.8
To download visit http://RemoteEngineer.ca.com