Symantec Access Management

Upgrade Policy server to R12.52SP1CR1 caused WAMUI display incorrect 

Apr 14, 2015 02:37 AM

Recently I have upgraded my policy server and WAMUI from R12.52 to R12.52SP1 and notice some strange behavior in WAMUI.

After upgrade both policy server and WAMUI, login to WAMUI and notice it was missing Federation tab.

R12.52 Windows Server 2008 R2 Enterprise x64 Edition-2015-04-14-15-00-15.png
In addition, under the Policies contains Realm and Password only:

R12.52 Windows Server 2008 R2 Enterprise x64 Edition-2015-04-14-16-24-41.png

 

 

In WAMUI server log, notice following error:

###

2015-04-14 14:59:57,808 INFO  [com.ca.CertificateDataStore] (http-drssoiam2.test.lab%2F127.0.0.1-8443-1) Logging initialized

2015-04-14 14:59:58,496 INFO  [com.ca.siteminder.uiagent.Connector] (http-drssoiam2.test.lab%2F127.0.0.1-8443-1) Establishing agent API connection for localhost

2015-04-14 14:59:58,746 ERROR [ims.rules] (http-drssoiam2.test.lab%2F127.0.0.1-8443-1) A number format exception was encounter transforming the values to longs for comparison. The values were [] and [1]. Returning false on evaluation.

2015-04-14 14:59:58,746 ERROR [ims.rules] (http-drssoiam2.test.lab%2F127.0.0.1-8443-1) A number format exception was encounter transforming the values to longs for comparison. The values were [] and [1]. Returning false on evaluation.

...

###

 

This issue can be resolved after re-run xpsddinstall SmMaster.xdd

 

R12.52 Windows Server 2008 R2 Enterprise x64 Edition-2015-04-14-15-09-03.png

 

 

Restart policy server and WAMUI after run xpsddinstall.

 

The WAMUI should display correctly as below:

 

R12.52 Windows Server 2008 R2 Enterprise x64 Edition-2015-04-14-16-35-29.png

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