Service Operations Insight

Tech Tip: Export\Import Escalation policies from one SOI to another 

May 28, 2015 08:23 AM

Please find the below TechDoc TEC1825497 that explains how to export & import Escalation Policy\action(s) from one SOI to another...

 

http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/tec1825497.aspx

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