Tech Tip: Cannot get hourly samples beyond 33 days in CAPC Dashboard Views

Document created by kk_sup Employee on Jun 4, 2015Last modified by SamCreek on Dec 17, 2016
Version 2Show Document
  • View in full screen mode

There is a role to enable higher resolution on dashboards but only applies to the 30 days or less time range.

This will allow you to do 5 minute for 30 days, for example. But above 30 days, only the system defaults are available.

Below are the default resolution values available

CA Performance Center determines the default (recommended) Resolution value for each view based on the calculated Time Range in seconds:

Time Range >= Seconds per week: Resolution = 1-Day

Time Range >= Seconds per day: Resolution = 1-Hour

Time Range >= Seconds per hour: Resolution = 5-Minute


For added flexibility, CA Performance Center lets you override the default Resolution value for views using one of the following selections:






60-Minutes (Hour)

1440-Minutes (Day)


When determining the Resolution values that can be selected in the View Settings dialogs, CA Performance Center takes into account the currently configured Time Range for the view. As a result, only the options that match the following condition are presented:


Time Range (in seconds) / Resolution (in seconds) must be greater than 4 and less than 800.


Therefore once you go beyond this threshold of 33 days, only daily thresholds are available as this is when the 800 sample limit would be reached.