Can CA SDM 14.1 be installed on MS SQL 2012 - CA Service Desk Manager

Document created by TMACUL Champion on Jun 22, 2015
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Database Support

LEGEND : V - Certified (Tested and Verified), O - Supported (Not Tested, expected to work); x - Not Supported


CA Service Desk Manager 14.1

CA Service Catalog 14.1

CA Asset Portfolio Management 14.1

CA Software Asset Manager

Unified Self-Service 14.1

CA Process Automation 4.2 SP2

CA Business Intelligence 4.1 SP3

Microsoft SQL Server 2014VVVxVxx
Microsoft SQL Server 2012VVVVVVO
Microsoft SQL Server 2008VVVVVVO
Microsoft SQL Server 2008 R2       VVVVVVO
Oracle 12cVVVxVxx
Oracle 11g R2VVVVVVO
Oracle 11g R2 RACVVVxVVO
MY SQL 5.5xxxOx xO

Note - All databases are certified for both 32-bit and 64-bit unless specifically noted and service packs of all above databases will be supported. For information on a remote Oracle 11g R2 MDB database installation on HP-UX 11i (PA-RISC) for CA Service Desk Manager, please download the package from the SDM Product Download page on http:\\ Please refer the instructions in the Implementation guide on how to deploy CA Service Management in Oracle RAC environment successfully. To know more details on CA Process Automation components like Orchestrator, agent, web based UI - please refer the CA Process Automation compatibility matrix on http:\\

CA Process Automation and CA Business Intelligence are planning support for SQL Server 2014 and Oracle 12c in the First-half of the Calendar year 2015. This matrix will be updated accordingly upon the completion of our testing efforts.