The CA Process Automation is a workflow tool, document and automate IT Process and other process
Use the following approach as a starting point for your own process, This article describes the procedure for create a new process and some definitions.
Most organizations operate in silos and the lack of integration between departments and IT systems prevents many processes from being automated. Without automation, companies are burdened with manual, slow and inconsistent processes that take too long and cause service delivery to be delayed.
With CA Process Automation, you can:
• Automate IT processes across functional and technology silos
• Reduce the time it takes to deliver services
• Enforce standards and compliance policies across departments
Process is created for three main reasons—consistency, efficiency, and scalability.
Consistency is valuable simply because it gives for everybody one line, is the difference between failure and success, a consistent theory is one that does not contain a contradiction
Efficiency, a simply definition is "doing the thing right", “What is the best way to do this?” we don’t think through how to do it as quickly or as intelligently as possible. We just do things, but creating a process allows us to slow down, who want this? Contemplate the best way to do something, and carry it out as efficiently as possible.
Scalability is valuable for obvious reasons — how fast your business is growing? You want your business to grow. That happens, you’ll need more process, more employees, more offices.
Creating a mature process for a repetitive tasks eliminates that task’s dependency (specific person) and opens opportunity for professionals carry important things. In most cases, you’ll still need to hire people with certain skill sets, off course, things change, but creating a mature process we can enable multiple people to accomplish a task in a consistent manner by following a specific set of instructions.
We´ll create a new process and it consists of one or more operators (start, abort, stop - and execution - Content Designer Reference), each operator has your own definition with your dataset and properties
My screenshots was in a Brazilian Portuguese installation.
Related products/solutions Collaborate across IT by leveraging embedded ITPA capabilities in CA Technologies solutions such as:
• CA Automation Suite for Clouds
• CA Client Automation
• CA Configuration Automation
• CA Server Automation
• CA Workload Automation
• CA Service Desk Manager