Phone Support for Payment Security (previously Transaction Manager/PaymentMinder/TransFort) Customers - Change Notification

Document created by shasa26 Employee on Jul 24, 2015
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Dear Payment Security (previously Transaction Manager) Customers,

In our ongoing efforts to improve our service, we have introduced internal changes to our telephony systems and has been made transparent to customers. We are not planning to change any existing telephone numbers and the ones listed below will continue to be in use. 

 

Please note that our customers based in India can now reach us using the new number made available.

 

Location

Telephone

United States

1-866-99 ARCOT (1-866-992-7268)

Australia, Optus

0011-800-99-ARCOT-2 (0011-800-9927-2682)

Australia, Telstra

0011-800-99-ARCOT-2 (0011-800-9927-2682)

Belgium

00-800-99-ARCOT-2 (00-800-9927-2682)

Denmark

00-800-99-ARCOT-2 (00-800-9927-2682)

France

00-800-99-ARCOT-2 (00-800-9927-2682)

Germany

00-800-99-ARCOT-2 (00-800-9927-2682)

Hungary

00-800-99-ARCOT-2 (00-800-9927-2682)

India

000800 440 1901

Italy

00-800-99-ARCOT-2 (00-800-9927-2682)

Netherlands

00-800-99-ARCOT-2 (00-800-9927-2682)

Poland

00-800-99-ARCOT-2 (00-800-9927-2682)

Singapore

001-800-99-ARCOT-2 (001-800-9927-2682)

Spain

00-800-99-ARCOT-2 (00-800-9927-2682)

Sweden

00-800-99-ARCOT-2 (00-800-9927-2682)

Switzerland

00-800-99-ARCOT-2 (00-800-9927-2682)

United Kingdom

00-800-99-ARCOT-2 (00-800-9927-2682)

All Other Countries

1-408-969-6200 (United States)

 

Customers who wish to contact CA Support via phone to report Severity 1 issues or urgent issues will be connected to a support engineer on duty. We would like to remind customers to reach us by phone for Severity 1 issues due to the importance and need to respond swiftly.

Thank you and please let us know if you have any questions.

 

Best Regards,

Payment Security Support Team

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