- Everthing you need to load Configuration Itens

File uploaded by TMACUL Champion on Sep 18, 2015Last modified by TMACUL Champion on Feb 20, 2017
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How to Import Configuration Item Data Using GRLoader


You can use to load Configuration Itens on CA Service Desk 14.1, how to do:


1. create a directory and unzip files

2. Change excel file following your own necessity

3. RUN grloader -i grloader_sample_spreadsheet.xlsx -a -n -E -u servicedesk -p servicedesk


know more looking for document:

CA SDM: GRLoader - Everthing you need to know - Loading Configuration Item 


James_Bauman - CA Service Management Cookbook

CA SDM: GRLoader - How to create? - Another vision about James document



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