Tech Tip: Dashboards created with the eHealth Custom Pie Chart and Table view are distorted when emailing the dashboard or exporting it to a pdf

Document created by Joe_R Employee on Sep 22, 2015Last modified by SamCreek on Dec 17, 2016
Version 2Show Document
  • View in full screen mode

Tech Doc: TEC1538033

 

Issue:

Dashboards created with the eHealth Custom Pie Chart and Table view are distorted when emailing the dashboard or exporting it to a pdf

 

 

Solution:

The solution was that a new Pie view named "eHealth Custom Pie Chart and Table" was created to replace the original "eHealth Custom Pie Chart" view.  The new view is more readable, renders better at different sizes, and renders properly on PDF.  The new view was released in version 2.4.1 December 2014 update, and is included in version 2.5.  The recommended solution to this symptom is to use the "eHealth Custom Pie Chart and Table" view going forward, as the "eHealth Custom Pie Chart" is deprecated and will be removed from dashboard editor in version 2.6 (this will not affect existing dashboards).

Attachments

    Outcomes