Tech TIP: UIM Connector will not connect

Document created by Shauna_dorsey Employee on Sep 28, 2015
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Problem Description:

 

SOI and UIM are sharing the same database server and port, with separate databases. When I attempt to install the UIM connector on the server, UIM connector will not  connect to the database. I see the message in the connector log "Error connecting to database: Login failed for user <username>". I can connect to SQL Server Management Studio with this user.

 


Solution:

Using the same SOI db userid as UIM will cause a conflict. Create a separate db userid for the UIM connector and then retry the UIM connector install.

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