Help CA Support to help us.
It's a simple command line file, using these commands it's possible get:
1. nx.env
2. .HIS
3. Windows version (ver)
4. whomi
5. ipconfig
6. System Information (systeminfo) - Alternatively you can use SW inventory tool like CA Client Automation or AIDA32 3.94.2 - Hardware inventory portable - Mirror (Portable and Freeware)
7. Java version (Java.exe -version)
Softwares to screenshots
Softwares Tools - Screenshot / Searching files / Editing text files
Before open a issue - support.ca.com ( leia antes de abrir um chamado no suporte)
by Rachel_Macik