CA eHealth® r6.3.2.10 is Generally Available

Document created by natma01 Employee on Oct 2, 2015Last modified by SamCreek on Dec 17, 2016
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September 22, 2015


CA Technologies is pleased to announce the General Availability (GA) of CA eHealth® r6.3.2.10.  CA eHealth r6.3.2.10 is a maintenance update to r6.3.2.09, and includes all previous solutions delivered through that version.  Please refer to the “ReadMe” document for migration paths and installation steps.  If you have any related questions or need clarifications for specifics called out in the Installation Guide or ReadMe, please contact your local CA Support team.


Updates in CA eHealth® r6.3.2.10


The mission of CA eHealth® r6.3.2.10 is to update and enhance the device monitoring capabilities of the eHealth product for broader coverage and ease of IT Management, end to end.  CA eHealth® r6.3.2.10 contains the following product updates:


Updated Third-Party Components


CA eHealth® r6.3.2.10 includes the new Certificate for Java JRE which was originally included in eHealth This update addresses an issue where expired Java Certificates blocked one’s ability to launch and run Live Health and Live Reporting.


Key Device Certifications


The most valuable content in this maintenance release is the numerous new device certifications and certification updates.  CA eHealth® r6.3.2.10 includes new support for over 100 devices from major vendors such as Cisco and numerous others.


The goal of the eHealth product team is to deliver significant mission-critical certifications in every release and maintenance kit.  Please refer the ReadMe for the full list of products certified in r6.3.2.10.


Where to obtain CA eHealth® r6.3.2.10


Electronic Download


The CA eHealth® r6.3.2.10 (the self-extracting install files for each of the supported operating systems) and associated ReadMe documents can be obtained via electronic download from our “Download Center” area on the CA Support site (


Please fully review the ReadMe document, including the Migration Path and Install Instructions sections, before installing.  It is important to note that a full backup of the eHealth database should be completed prior to patching, upgrading or updating any server system to r6.3.2.10, as a best practice.  This backup will ensure a roll-back method while minimizing the potential for data loss.


How to Update or Migrate to CA eHealth® r6.3.2.10


Migration Path Information


Since all CA eHealth maintenance kits are cumulative, you can install the r. over any 6.3.2 revision in order to update.  In order to determine your best migration path from an earlier eHealth revision, use the information in the migration table in the ReadMe; it describes update, upgrade, and migration paths from earlier CA eHealth revisions. 


Platform Support Information


CA eHealth r6.3.2.10 has been certified with the following OS platform revisions:


  • Solaris 5.10 (64-bit) 
  • Red Hat Enterprise Linux 5.8 and higher (64-bit)  
  • Red Hat Enterprise Linux 6.5* (64-bit) 
  • Windows 2008 R2 (64-bit) 
  • Windows 2012 R2 (64-bit)


*Note:  RHEL 6.x support started in eHealth r6.3.2.05, and continues through this release.


Maintenance Releases such as CA eHealth® r6.3.2.10 are recommended for all eHealth installations to ensure users are able to take advantage of the latest device certifications and updates.  It is strongly recommended that you plan to keep current with CA eHealth® Maintenance Kits across your eHealth installations in order to get the most from the product’s monitoring capabilities, as well as the latest security and other enhancements.


Should you need any assistance in understanding the various eHealth migration paths or have questions about installing this release, our CA eHealth Technical Support team can help.  Visit in order to engage your local support team.