Tech Tip: Nomsoft Alerts stopped Coming to Console

Document created by Shaheen_Ahmed Employee on Nov 9, 2015Last modified by Shaheen_Ahmed Employee on Nov 9, 2015
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Problem:

Alerts from Nimsoft are not showing up on the console. If we recycle the connector/catalyst container the alerts do get publish but the alert disappear from the queues and after sometime the alerts would appear again. This was happening continuously.

 

Solution:

The log messages on the connector shows the time is off by an hour. The Time Zone was not set on both of the cluster machine the connector resides on. Once the time zone was set to correct time zone the problem got resolved.

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