Tech Tip: Upgrading Gigastor

Document created by Charles_Nack Employee on Nov 11, 2015Last modified by Charles_Nack Employee on Nov 11, 2015
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When upgrading Gigastor and observer to a new major version, i.e. 15->16 or 16->17 You must first acquire a new license.

Each major version requires a version specific license.

 

If you upgrade before obtaining these licenses Gigastor and observer will throw the following error:

 

image002.png

 

To obtain a new license contact support with the following information:

Gigastor

Company Name:

Contact:

Identification number:

License Number:

 

Observer

Company:

Contact:

ID Number:

License Number:

Maintenance & Warranty Number:

 

For GigaStor 17 downloads please see the following post:

https://communities.ca.com/message/241782808#241782808

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