Tech Tip: Unable to login to devices using Secure Shell from the OneClick console

Document created by ScottOrzechowski Employee on Nov 13, 2015
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Document ID:  TEC1630206


Last Modified Date:  10/30/2015


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PROBLEM:

 

If the settings for the Secure Shell (SSH) terminal that is launched from OneClick (OC) have been modified from the default you may see that once connected to the password is not accepted.

As a result you may see that the password prompt shows the user name on one line and the @<ip_address> on another like this:

Usename

@<ip_address>

 

ENVIRONMENT:

 

ANY

 

RESOLUTION:

 

If you are seeing this you should change the default terminal settings back to the defaults which are:

 

2.jpg3.jpg4.jpg

 

 

 

Once you have modified the settings the terminal should connect as normal with the username@<ip_address> displayed correctly on 1 line:

 

5.jpg

 

This document was generated from the following discussion: Tech Tip: Unable to login to devices using Secure Shell from the OneClick console

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