CA Service Management

Error RCIRAS0546 in BI Launchpad 

Dec 11, 2015 08:11 AM

Symptom

  • Error: "The viewer could not process an event. Your request could not be completed because a failure occurred while the report was being processed. Please contact your system administrator. [RCIRAS0546] ---- Error code:0 [CRWEB00000119]" Displayed in BI Launchpad.
  • When refreshing a migrated CR report 2013 and unchecking "Show empty data" option, the designer crashes

 

Other Terms

Environment:

  • BI 4.1 SP02 Patch 2
  • Crystal Reports Designer 2013 SP02 Patch 2

Steps to reproduce:

  1. Launch Crystal Designer 2013
  2. Open Crystal report document
  3. Refresh report
  4. Uncheck "Show empty data" option

Reason and Prerequisites

  • The issue is caused by a programmatic error in Cystal Reports designer.

 

TIP: Try to select anothers parameters

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