For anyone having what they consider extreme slowness in the expansion of the policy/template tree.
It has been found that this latency directly correlates to the amount of Policies and Template files and the contents of c:\programdata\ca\sm\caismwebservice\user defined profiles.
This is not strictly limited to the files in the sub-directory templates or policies. If backups have or are being taken of these directories and stored in this tree.
For example a copy of templates has been created in user defined profiles named templates - copy date
all the additional backup directories will cause additional slowness.
Since each file found is processed for *.* and each .prof file is opened to review the _info details.
Moving old backup copies of profile and template directories from here will temporarily provide faster results.
And more permanently removing the old backups from c:\programdata\ca\sm\casmdomain\user defined profiles
which re-syncs with the webservices at services restart more permanently will provide faster results.
Temp files do not have to be deleted they can just be moved else where on the c:\ like a new directory vaimprogdatabackups
Hopefully this is helpful.
Charlie.