Problem:
When using Remote Control to a VDI system running VMware View release 5.1 and above, where the user is connected using the PCOIP protocol, then the mouse movements are so erratic in the RC Viewer as to make it unusable.
Cause:
Changes made in View 5.1 to improve performance for PCOIP sessions.
Solution:
Apply the following registry change in your VDI Golden image.
To disable cursor jumping:
Note: This procedure modifies the Windows registry. Before making any registry modifications, ensure that you have a current and valid backup of the registry and the virtual machine. For more information on backing up and restoring the registry, see Microsoft Knowledge Base article 136393.