What do i need to open a support case with CA Technologies Support?

Document created by ColleenBarker Employee on Mar 1, 2016Last modified by ColleenBarker Employee on Jul 14, 2016
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You can open a case online via CA Support Online if you have enrolled for CA Support. You will need your CA site ID to open a case online or to obtain telephone support.

You must have active maintenance to obtain support. If you obtained your CA product from a reseller and have a maintenance contract with that reseller, please contact that CA reseller.    

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