Beginning April 1, 2016, CA is changing the 3rd-party reporting engine distributed as part of CA Business Intelligence (CABI). CA will no longer distribute CABI 4.1 with BusinessObjects within any of its products globally. If you are an existing supported customer prior to April 1, 2016, and utilizing CABI 4.1 within any products listed below, you are entitled to continue receiving support for CABI 4.1 until it reaches its End of Service on December 31, 2018, or End of Services of the associated CA product.
CA will distribute CABI 6.x (with TIBCO® Jaspersoft) to replace CABI 4.1 (with BusinessObjects) for products in List A below. TIBCO® Jaspersoft is a market leader in providing powerful reporting and advanced analytics. CA products in List B below will replace CABI 4.1 with an alternate appropriate reporting solution. The links below will contain ongoing updates with further details as they become available.
To prepare for this transition, CABI 4.x images no longer will be part of CA product downloads on support.ca.com after March 31st, 2016.
We advise you to download a copy of CA Business Intelligence installation media for future use prior to April 1, 2016.
If you need to obtain a copy after April 1, 2016 you can contact the local CA Customer Care team or you can submit an online request using the Customer Care web form:
You can also call CA Customer Care at +1-800-225-5224 in North America or see http://www.ca.com/phone for the local number in your country
Please direct product specific questions to your respective Product Community.
Below is list of Products affected:
List A: Products that contain CABI 4.1 and will migrate to CABI 6.x:
CA Service Operations Insight
CA Service Desk Manager
CA IT Asset Manager
CA Service Catalog
CA Asset Portfolio Management
CA Service Management
CA Data Protection
CA Identity Suite
CA Identity Governance
CA Identity Manager
CA Secure Cloud
CA Configuration Automation
List B: Products currently containing CABI that will migrate to an alternate report solution: