March 2016
To: CA Cross-Enterprise Application Performance Management (CA Cross-Enterprise APM) Customers
From: The CA Technologies Cross-Enterprise APM Product Team
Subject: General Availability Announcement for CA Cross-Enterprise APM 10.2
On behalf of CA Technologies, we appreciate your business and the opportunity to provide you with high-quality, innovative software and services. As part of our ongoing commitment to customer success, we regularly release updated versions of our products. Today, we are pleased to announce that CA Cross-Enterprise APM 10.2 is now available.
New features for CA Cross-Enterprise APM 10.2 include:
- Support of CA SYSVIEW 14.1 as the underlying data collection element for Cross-Enterprise APM.
- Introduction of the mainframe application topology within the CA APM Team Center for CA APM 10.2 for a transaction trace.
We also encourage you to visit the CA Cross-Enterprise APM product information page on the CA Support Online website at http://www.ca.com/us/support/ca-support-online/support-by-product/ca-cross-enterprise-application-performance-management.aspx.
You can download your copy of CA Cross-Enterprise APM 10.2 from CA Support Online https://support.ca.com/. If you have any
questions or require assistance contact CA Customer Care online at http://www.ca.com/us/customer-care.aspx where you can submit
an online request using the Customer Care web form: https://communities.ca.com/web/guest/customercare. You can also call CA
Customer Care at +1-800-225-5224 in North America or see http://www.ca.com/phone for the local number in your country.
We recommend that you use CA Chorus™ Software Manager (CA CSM) (formerly known as CA Mainframe Software Manager™ (CA MSM)) to download and install CA Cross-Enterprise APM. CA CSM is designed to automate product acquisition, installation, deployment, configuration and maintenance and remove SMP/E complexities. CA CSM helps save time and resources when compared with the manual steps used to perform these tasks. CA Cross-Enterprise APM can be used with CA CSM today. To learn more about the new features provided by CA CSM, please visit: https://support.ca.com/prodinfo/csm.
Should you need assistance in understanding these new features or implementing this latest release, our CA Services experts can
help. For more information about CA Services and how you can leverage our expertise, please visitwww.ca.com/services. To connect, learn and share with other customers, join and participate in our CA Mainframe Performance Management community. To view
the product’s technical documentation, please visit:
https://docops.ca.com/display/CCAPM102/CA+Cross-Enterprise+Application+Performance+Management+Home.
To review our CA Technologies Support Policy and Terms, please visit: https://support.ca.com/.
Thank you again for your business.