April 13, 2016
To: CA Ideal for CA Datacom Customers
From: The CA Technologies CA Ideal for CA Datacom Product Team
Subject: Introducing Incremental Release Program for CA Ideal for CA Datacom
On behalf of CA Technologies, we appreciate your business and the opportunity to provide you
with high-quality, innovative software and services. As part of our ongoing commitment
to customer success, we regularly release updated versions of our products. Today, we are pleased
to announce the formulation of an Incremental Release program for CA Ideal for
CA Datacom 15.1/INC00.
The CA Incremental Release Program is a customer-interactive delivery model where new
product features are developed and released using the Agile development methodology.
CA’s development teams work closely with customers to create product features
for rapid implementation. Rather than waiting for a list of features to be
completed before making a new product release available, we are working with
customers to release new features incrementally, as we complete them. CA will support incremental
releases in accordance with CA’s Incremental Release Program – Support Policy and Terms.
If you are interested in participating in the Incremental Release program for CA Ideal for CA Datacom 15.1/INC00, please
review CA’s Incremental Release Program – Support Policy and Terms and contact the CA Ideal
for CA Datacom Product Owner (Susan Brude, Susan.Brude@ca.com, +1 214 473 1604) to discuss the customer
requirements recommended for participation. While participation in the Agile development
process is not mandatory, CA recommends that customers implementing a release
during the Incremental Process participate to ensure that they are kept up to
date with all communications going on with the release.
At the conclusion of the Incremental Release program, all of the new features and maintenance introduced
during the program will be rolled into a ‘complete’ release which is then supported
under CA’s standard support policy.
You can download your copy of CA Ideal for CA Datacom 15.1/INC00 from CA Support Online or with CA
Chorus™ Software Manager (CA CSM). The Incremental Release will be recognizable
by the genlevel field (INCxx). A click-on End User License Agreement will pop up for your acceptance before the
product can be downloaded. Since 15.1 is the first Incremental Release for the CA Ideal for CA Datacom product, please read
the EULA carefully. How we support the products in an Incremental Release differs from prior releases.
Thank you for your business, we look forward to working with you.