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How to Access and Download API Management Products using CA Support Online
6
Recommend
May 25, 2016 09:30 AM
Mohindra.Singh
Validate access to Support Online Portal
Navigate to
https://support.ca.com
Log in with your previous username/password, if you get errors, please click on the forgot password link to have the password reset
or call
1-800-225-5224
-> option 2 -> option 2 to have your account reset.
If you do not see the Product name listed in the All Products drop down list, please open a case with our Customer Care team to make this product available. Link:
Customer Care Team
How to download CA API Management (formerly Layer 7)
After accessing our online CA Support Online Portal, please complete the below steps to download the Product:
Navigate to our Support Online Download Center:
Link to Product Downloads Page
Did not not see the Product name in your
All Products drop down list
, Request the product be made available by going here:
Customer Care Team or Customer Care Representative
(Our Customer care team also generates Product Licenses for all APIM Products)
Click on Download DVD*.iso to start the download
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