Author: Amir-Mushtaq
Document ID: TEC1030772
Last Modified Date: 3/11/2015
- Products
- CA Application Performance Management
- Releases
- CA Application Performance Management:Release:9.1.0
- CA Application Performance Management:Release:9.5
- CA Application Performance Management:Release:9.6
- CA Application Performance Management:Release:9.7
- CA Application Performance Management:Release:CA APM 9.6
- CA Application Performance Management:Release:CA APM 9.7
- CA Application Performance Management:Release:CA APM 9.5
- Components
Description:
CA EEM allows resetting the password for EiamAdmin user, if the password is lost or needs to be changed.
Solution:
To reset the EiamAdmin password:
1. In the command prompt, goto the iTechnology folder and run the safex command.
safex.exe -munge <newpassword>
The password is displayed in encrypted format.
2. Stop the iGateway service.
Windows
net stop igateway
Linux and UNIX
$IGW_LOC/S99igateway stop
3. Open the iPoz.conf file and add the encrypted password generated in step 1 to the following tag:
<EiamAdminPassword><Newpassword></EiamAdminPassword>
Save the iPoz.conf file.
4. Start the iGateway service.
Windows
net start igateway
Linux and UNIX
$IGW_LOC/S99igateway start
5. Use the new password to login as EiamAdmin user.
Read more at http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/tec1030772.aspx
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