TEC1768299: Unable to Launch Webstart Workstation Client

Document created by Yanna Employee on May 25, 2016Last modified by SamCreek on May 25, 2016
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Document ID:  TEC1768299

Last Modified Date:  2/10/2015
Author: Yanna

 

  • Products
    • CA Application Performance Management
  • Releases
    • CA Application Performance Management:Release:9.5
    • CA Application Performance Management:Release:9.6
    • CA Application Performance Management:Release:CA APM 9.5
    • CA Application Performance Management:Release:CA APM 9.6
    • CA Application Performance Management:Release:CA APM 9.7
  • Components
    • APPLICATION PERFORMANCE MANAGEMENT
    • INTROSCOPE WORKSTATION
    • WORKSTATION
    • INTROSCOPE WEBVIEW
    • INTROSCOPE
    • INTEGRATION INTROSCOPE FOR SPECTRUM

 

 

 

Description:

While Launching Webstart Workstation, it prompts to save the Workstation.jnlp file.

"Do you want to open or save workstation.jnlp" from MOM? Open, Save, or Cancel.

 

1. Selecting "Open" does not do anything; it basically disappears.

2. Selecting "Save" fails with a CouldNotLoadArgumentException. ("Could Not Load file/URL specified: MOM/workstation.jnlp" message.)

 

Solution:

1. Check the file type by issuing the below command.

ftype jnlpfile

 

If there is no associated file type, then the following message appears: "File type jnlp not found. No open command associated with it."

2. Try setting the file type association by issuing this command:


assoc .jnlp=JNLP File


For additional information, please refer:
http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_programs/why-does-windows-ask-me-what-program-to-open-a/b9799f53-2b54-45d5-9688-05f3af5a9560

 

 

 

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