DX Application Performance Management

TEC1363832: Receiving 'OS Version check ... FAILED' error trying to install APM TIM 10.x under Linux 6.6. Is Linux 6.6 & 6.7 supported. 

May 25, 2016 06:40 PM

Author: Lynn_Williams

Document ID:  TEC1363832
Last Modified Date:  11/16/2015
Technical Document Details

  • Products
    • CA Application Performance Management
  • Releases
    • CA Application Performance Management:Release:10.0
  • Components
    • CUSTOMER EXPERIENCE MANAGER

 

 

 

Question:

Trying to install APM 10.x TIM under Linux 6.6 and receiving this error:

******************************************************

Checking Pre-requisites

******************************************************

OS Version check ... FAILED

Only RHEL/CentOS 5.8 5.9 5.10 6.0 6.1 6.2 6.3 6.4 6.5 are supported.

...

Is Linux 6.6 & 6.7 supported for APM TIM 10.x?

 

Answer:

Yes 6.6 & 6.7 is supported for APM TIM 10.x. To have a successful installation, perform the following workaround steps:

  ·        Before running the installer, execute  vi /etc/redhat-release and change its value from 6.6/6.7 to 6.5 and save the file.

  ·        Run the TIM installer .

 

After installing the image, revert the version info in the above file back to the original value of 6.5 and save the file.

 

 

Search the Entire CA APM Knowledge Base

 

search-kb.jpg

Statistics
0 Favorited
2 Views
0 Files
0 Shares
0 Downloads

Related Entries and Links

No Related Resource entered.