TEC596479: Cannot open log file because it is being used by another application

Document created by J.J. Lovett Employee on May 27, 2016Last modified by J.J. Lovett Employee on May 27, 2016
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Document ID:  TEC596479

Last Modified Date:  7/31/2013
Authored By: Sri_Guntupalli

  • Products
    • CA Application Performance Management
  • Releases
    • CA Application Performance Management:Release:9.1.0
  • Components
    • WILY INTROSCOPE
    • INTROSCOPE

 

Description:Question:When trying to open log file on MOM server( any server) it is saying the file is being used by another application and cannot be accessed. But if try to copy the log file and try to open on other server, its opening.image: http://search.ca.com/assets/SiteAssets/TEC596479_Embeded/596479a.gifFigure 1

Explanation-

  • This message occurs when you try to open the file using Wordpad on Microsoft Windows.

  • Use Notepad to open.

Solution:

To check the CM or engine log file on Microsoft Windows, use the Notepad application. WordPad will not open the log file because the file is locked by the application. If you want to use WordPad, copy the file before opening it.

 

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