Spec KB: In NCM when trying to save component configuration the following error is seen: SPC-OCC-10165 : Unable to connect to the ncmservice. The ncmservice daemon may be running on the SPECTRUM host machine.

Document created by Declan_Dempsey Employee on Jun 28, 2016Last modified by SamCreek on Dec 17, 2016
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Document ID:  TEC1464533

 

Problem:

 

In NCM when trying to save component configuration the following error is seen:

 

SPC-OCC-10165 : Unable to connect to the ncmservice.

The ncmservice daemon may be running on the SPECTRUM host machine.

 

Environment:

Any

Resolution:

 

When seeing this error you should do the following:

  1. Restart the NCMSERVICE or
  2. Restart Processd.

You can restart the NCMSERVICE by simply killing the process. ProcessD will restart it automatically.

Restarting processd will restart all applications it controls.

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