CA Payment Security: Support Mail Exchange Server Scheduled Maintenance

Document created by chago02 Employee on Jul 1, 2016Last modified by chago02 Employee on Jul 1, 2016
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Dear CA Payment Security Customer & Partner,

 

We will be performing scheduled maintenance on our Mail Exchange Server to improve the performance.

 

Maintenance Date

July 1, 2016

Maintenance Start Time

July 1, 2016 06:00 PM Pacific Time

Maintenance End Time

July 1, 2016 08:00 PM Pacific Time

Impacted Service

Email (ONLY Arcot-Support@ca.com)

Service Availability

During this maintenance window, email delivery to Arcot-Support@ca.com will be intermittently impacted.

Details

As part of our ongoing improvements, we will be performing mailbox upgrade activity for Arcot-Support@ca.com. We do expect that delivery of emails to arcot-support@ca.com will be impacted.

 

In case of any critical issues/P1's: please contact CA Support via phone. For all other severity's or case updates, please submit a support request via the support portal.

 

We will notify you again by email when this maintenance is complete. If you have any questions regarding this maintenance, please contact CA Support.

 

Thank you,

CA Payment Security Team

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