To: CA Cross-Enterprise Application Performance Management (CA Cross-Enterprise APM) Customers
From: The CA Technologies Cross-Enterprise APM Product Team
Subject: General Availability Announcement for CA Cross-Enterprise APM 10.3
On behalf of CA Technologies, we appreciate your business and the opportunity to provide you with high-quality, innovative software and services. As part of our ongoing commitment to customer success, we regularly release updated versions of our products. Today, we are pleased to announce that CA Cross-Enterprise APM 10.3 is now available.
New features for CA Cross-Enterprise APM 10.3 include:
- Certification with CA Application Performance Management Release 10.3
- Certification with IBM z/OS Version 2 Release 2.
- Certification with IBM 31-bit SDK for z/OS, Java Technology Edition, Version 8
- Transactions that span multiple CICS regions may be accordingly represented in APM Team Center.
We also encourage you to visit the CA Cross-Enterprise APM product information page on the CA Support Online website
at https://support.ca.com/ for more information.
You can download your copy of CA Cross-Enterprise APM 10.3 from CA Support Online https://support.ca.com/. If
you have any questions or require assistance, contact CA Customer Care online at http://www.ca.com/us/customer-care.aspx where you can submit an online request using the Customer Care web form: https://communities.ca.com/web/guest/customercare. You can also call CA Customer Care at +1-800-225-5224 in North America or see http://www.ca.com/phone for the local number in your country.
We recommend that you use CA Chorus™ Software Manager (CA CSM) to download and install CA Cross-Enterprise APM. CA CSM is designed to automate product acquisition, installation, deployment, configuration, and maintenance and remove SMP/E complexities. CA CSM helps save time and resources when compared with the manual steps used to perform these tasks. CA Cross-Enterprise APM can be used with CA CSM today. Please visit: https://support.ca.com/prodinfo/csm to learn more about the features that are provided by CA CSM.
Should you need any assistance in understanding these new features, or implementing this latest release, our CA Services experts can help. For more information on CA Services and how you can leverage our expertise, please visit www.ca.com/services. To connect, learn and share with other customers, join and participate in our CA Cross-Enterprise APM CA Community athttps://communities.ca.com/.
To review CA Support lifecycle policies, please review the CA Support Policy and Terms located at: https://support.ca.com/.
Thank you again for your business.