CA ITAM 14.1 - CA IT Asset Manager  - Install

Document created by TMACUL Champion on Jul 6, 2016Last modified by TMACUL Champion on Apr 26, 2017
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CA ITAM 14.1 - CA IT Asset Manager  - Install On Microsoft SQL Server


Pre Requisites


A. IIS - CA Client Automation installation of Web Console and Web Services gives error " IIS is installed but not configured corr… 


B. Microsoft SQL Client Tools Download SQL Server Management Studio (SSMS)




01. Download Midia

DVD03143533E  -

ITAM_Install_04 20160706.jpg04.Select Language
ITAM_Install_05 20160706.jpg05.Select "CA Service Management"
06. License term
07. Accept the terms

08. Database information


Database Server: Hostname or IP Address


Database Name:


Database Port


Database Server Instance


Database Admin user


Database Admin Password


mdbAdmin Password


Confirm mdbAdmin Password

ITAM_Install_10 20160706.jpg10. Select products and Next
ITAM_Install_11 20160706.jpg11.Select Next
ITAM_Install_12 20160706.jpg12. Type the informations for Application and Next
13. EEM information
14. Click Next
15. Click Install
ITAM_Install_16 20160706.jpg16. Waiting...
ITAM_Install_17 20160706.jpg17. Waiting...
ITAM_Install_19 20160706.jpg18. Installed, try to connect
ITAM_Install_20 20160706.jpg19. Model Sample Screen
ITAM_Install_21 20160706.jpg20. Asset Sample Screen
ITAM_Install_22 20160706.jpg21. Legal Document Sample Screen
ITAM_Install_23 20160706.jpg22. Directory Sample Screen
ITAM_Install_24 20160706.jpg23. Administration Sample Screen




Summary CA Service Management Community 


How to Install CA APM - CA Service Management - 14.1 - CA Technologies Documentation

CA Service Management Release 14.1.01 Patch Information - CA Service Management - 14.1 - CA Technologies Documentation

Integrate CA Asset Portfolio Management with CA Business Intelligence Manually - CA Service Management - 14.1

Implementing CA Service Management 14.1.02 - CA Service Management - 14.1 - CA Technologies Documentation

ITSM supportability matrix



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