Tech Tip - UIM - hub install error 'Did not succeed setting security'.

Document created by DavidM Employee on Jul 18, 2016Last modified by SamCreek on Dec 17, 2016
Version 3Show Document
  • View in full screen mode

Problem:

During the installation of a hub there is a popup error window titled 'Initial Security' with the text 'Did not succeed setting security.'.

Hub_install_error.jpg

 

Cause:

The error happens when there is a problem with the new hub communicating back to the primary hub which is needed to sync the security.cfg.

 

Workaround:

Click Ok.

The hub has been installed successfully.

Continue by setting up communication between the new hub and a hub that is able to communicate with the primary hub.  The recommended method is to use a  tunnel.

 

This is a copy of my knowledge document:

TEC1271909 UIM - hub install error 'Did not succeed setting security'

http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/tec1271909.aspx

Attachments

    Outcomes