APM/ASM New Knowledge Docs for July 2016

Document created by Hallett_German Employee on Aug 1, 2016
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New KBs for July 2016

 

Published

1. File Parsing error  TEC1224079
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1224079.aspx

2. Is it possible for the APM Web Server Agent to monitor the server-status metrics for an Apache Web Server which uses Mutual SSL (MASSL)/Two-Way SSL authentication TEC1606256
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1606256.aspx 

3. Can a APM 9.x SmartStor be migrated to APM 10.x without need for any upgrade step TEC1080937
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1080937.aspx 

4. In a MOM failover configuration specifically on supported Windows platforms, how must the filesystem links to shared directories be established?   TEC1282305
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1282305.aspx 

5. What are the options for data resolution in Webview in APM 10.3?
TEC1094334 
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1094334.aspx 

6. What components have been removed from APM 10.3? TEC1272136
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1272136.aspx 

7. Three different models of APM TIM/MTP administration responsibilities  TEC1822813
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1822813.aspx

8. Using the CA APM integration with ASM we have a metric called Performance Current Average. What does this and the other metrics that appear there come from and represent? TEC1883444 
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1883444.aspx

9. IBM MQ Queues monitiored by the CA APM MQMonitor agent don't clear and disappear from the CA APM Introscope Investigator upon restart  TEC1049268
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1049268.aspx

10. Why is scriptrecorderinstall.exe is been pointed as a security threat.
TEC1777538 
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1777538.aspx

11. As a non-contract ASM Customer, what happens if I cancel my ASM Subscription under the Subscription --> Cancel Subscription screen?  TEC1201402
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1201402.aspx

12.RTTM metrics missing after upgrade   TEC1650612
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1650612.aspx

13. Only defect report available  TEC1197386
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1197386.aspx

14. OPMS installation fails TEC1703229
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1703229.aspx

15.  No metrics being reported from SiteMinderManager 12.0.4 TEC1756041
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1756041.aspx

16.  How does the SFTP monitor work ? TEC1105801
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1105801.aspx

17. How to disable BRTM response cookies? What's the impact on BRTM metrics?
TEC1281806 
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1281806.aspx

18.  Unable to Purge appmap_states tables TEC1366625
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1366625.aspx

19.  After upgrade to APM 10.2, Introscope WebServices API operation MetricsDataService/getMetricData does not return any metrics for some zero value data. TEC1132956
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1132956.aspx

20. WebInspect vulnerability report for secure EM & WebView web servers shows insecure TLS 1.0 protocol (POODLE vulnerability) and weak RC4 ciphers are enabled. TEC1166117
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1166117.aspx

21. New EM connection order properties on APM 10.2 agent profile  TEC1347218
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1347218.aspx

22. MQAgent missing permission to dsp TEC1709465
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1709465.aspx

23. CA APM - java.lang.NullPointerException errors during agent startup when Java Flight Recorder is enabled. TEC1006053
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1709465.aspx

24. CA APM - Long response times when using Oracle Data Access drivers in .Net application.  TEC1266483
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1266483.aspx

25. CA APM - Application errors when instrumenting SharePoint. TEC1445538
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1445538.aspx

26. Where are the details of pbd added to weblogic-typical.pbl shown in?  TEC1529907
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1529907.aspx

27."EPACtrl.sh" got error message(A test command parameter is not valid.) on HP-UX using POSIX shell.  TEC1545373
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1545373.aspx

28. Automatic Boundary Detection Service is turned off  TEC1986023
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1986023.aspx

29. APM CE (CEM)Session Management Overview TEC1629891
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1629891.aspx

30. How to set Y axis CPU Utilization % to 100 in Workstation Reports.
TEC1817574
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1817574.aspx

31. WARN buffer consumer thread interrupted  TEC1638683 
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1638683.aspx

32.  APM 10.x with highly available (HA)MOMs.TEC1369953
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1369953.aspx

33. Encrypting APM Database Password TEC1248085
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1248085.aspx

34. Smart Instrumentation is not yet available for .NET agent. Is there anything similar that can be used to discover call paths for .NET applications.  TEC1540136

http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1540136.aspx

35. TIM under MTP is randomly restarting by itself (stdoutlog/watchdoglog files) but coredumplist file shows no core files are being generated. TEC1465458
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1465458.aspx

36. Agent ERROR "Cannot create the lock file for persistence api in null .Entry point detection will not work." TEC1301257
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1301257.aspx

37.  I got error message "Unable to instrument. Invalid settings provided: 3 Can't proceed because the flag "MethodClassLevelInstrument" is never declared."  TEC1082167
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1082167.aspx

38. MTP sees data but TIM does not  TEC1590068
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1590068.aspx

 

39  Oracle Service Bus data is not available under Weblogic Agent Node in Introscope Investigator TEC1099423 
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1099423.aspx

40.  .NET Agent AppMap feature causes ConstraintViolationException in Sharepoint Application  TEC1010053
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1010053.aspx

N41. How to configure the size of EM.log? TEC1264341
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1264341.aspx
42. Error getQueueName in the log TEC1306217
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1306217.aspx

43. Why do Webservice calls such as getMetricData and getLiveMetricData not return a data point for each 15 second time period when querying data for an EP Agent? TEC1543521
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1543521.aspx

44.   APM Team Center page won't refresh automatically TEC1634458
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1634458.aspx 

45.  CA APM for Webservers do not show up in Introscope Workstation / Webview client console TEC1976643
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1976643.aspx

46. Websphere Message Broker user and "mqbrkrs" group TEC1967096
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1967096.aspx

47. java.lang.VerifyError when instrumenting Confluence Wiki TEC1387785
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1387785.aspx

48. How MOM considers collectors for agent? TEC1361298
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1361298.aspx 

49. Invoking getAlertSnapshot operation returns java.lang.reflect.InvocationTargetException  TEC1884913
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1884913.aspx 

50. After enabling the agent I get java.lang.ClassCastException: com.oracle.common.net.InetSocketAddress32 cannot be cast to java.net.InetSocketAddress TEC1861787
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1861787.aspx  

51. How does the java agent calculate the *_rate counter metrics?
TEC1589541
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1589541.aspx

52.java.lang.NoSuchFieldException on inputStream is flooding the agent log :[ERROR] [IntroscopeAgent.HttpURLConnectionTracerHelper] Unable to get inputStream: java.lang.NoSuchFieldException: inputStream  TEC1829582

http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1829582.aspx 
53. java.lang.UnsupportedOperationException after enabling the Agent TEC1345216
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1345216.aspx

54. Backend Database Concurrent Invocations metric is exponentially increasing in the range of more than 1000 and not reseting TEC1207276
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1207276.aspx 

55. .NET Runtime version 2.0.50727.5485 - Failed to CoCreate profiler. TEC1425039
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1425039.aspx

56. How to configure the Browser Agent v10 with Websphere 8.5.5 apps?
TEC1436252
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1436252.aspx

Updated
U1. Create a SQL Agent Extension to Rename an Unsupported Database TEC1207257
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1207257.aspx 
U2. Comparison of APM Siteminder solutions TEC1748604
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1748604.aspx 
U3. Blank page with permission (503) errors when accessing APM Team Center
TEC1881846
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1881846.aspx
U4. TEC1667615 PUBLISHED ACTIVE Which Cipher Suites are supported CEM/TIM for decoding SSL hosted applications and how can I check those against the Ciphers installed on my web servers?

U5. Seeing caught exception while passivating com.ca.apm.transactiontrace.appmap.mapper.beans.CollectorTransactionTraceAppMapProcessorBean in EMlog  TEC1132427
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1132427.aspx

 

Retired
R1. TEC1604803 ActiveMQ JMX metrics
R2. TEC1371504  Workstation connects, but fails to appear

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