New KBs for July 2016
Published
1. File Parsing error TEC1224079
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1224079.aspx
2. Is it possible for the APM Web Server Agent to monitor the server-status metrics for an Apache Web Server which uses Mutual SSL (MASSL)/Two-Way SSL authentication TEC1606256
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1606256.aspx
3. Can a APM 9.x SmartStor be migrated to APM 10.x without need for any upgrade step TEC1080937
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1080937.aspx
4. In a MOM failover configuration specifically on supported Windows platforms, how must the filesystem links to shared directories be established? TEC1282305
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1282305.aspx
5. What are the options for data resolution in Webview in APM 10.3?
TEC1094334
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1094334.aspx
6. What components have been removed from APM 10.3? TEC1272136
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1272136.aspx
7. Three different models of APM TIM/MTP administration responsibilities TEC1822813
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1822813.aspx
8. Using the CA APM integration with ASM we have a metric called Performance Current Average. What does this and the other metrics that appear there come from and represent? TEC1883444
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1883444.aspx
9. IBM MQ Queues monitiored by the CA APM MQMonitor agent don't clear and disappear from the CA APM Introscope Investigator upon restart TEC1049268
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1049268.aspx
10. Why is scriptrecorderinstall.exe is been pointed as a security threat.
TEC1777538
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1777538.aspx
11. As a non-contract ASM Customer, what happens if I cancel my ASM Subscription under the Subscription --> Cancel Subscription screen? TEC1201402
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1201402.aspx
12.RTTM metrics missing after upgrade TEC1650612
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1650612.aspx
13. Only defect report available TEC1197386
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1197386.aspx
14. OPMS installation fails TEC1703229
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1703229.aspx
15. No metrics being reported from SiteMinderManager 12.0.4 TEC1756041
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1756041.aspx
16. How does the SFTP monitor work ? TEC1105801
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1105801.aspx
17. How to disable BRTM response cookies? What's the impact on BRTM metrics?
TEC1281806
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1281806.aspx
18. Unable to Purge appmap_states tables TEC1366625
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1366625.aspx
19. After upgrade to APM 10.2, Introscope WebServices API operation MetricsDataService/getMetricData does not return any metrics for some zero value data. TEC1132956
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1132956.aspx
20. WebInspect vulnerability report for secure EM & WebView web servers shows insecure TLS 1.0 protocol (POODLE vulnerability) and weak RC4 ciphers are enabled. TEC1166117
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1166117.aspx
21. New EM connection order properties on APM 10.2 agent profile TEC1347218
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1347218.aspx
22. MQAgent missing permission to dsp TEC1709465
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1709465.aspx
23. CA APM - java.lang.NullPointerException errors during agent startup when Java Flight Recorder is enabled. TEC1006053
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1709465.aspx
24. CA APM - Long response times when using Oracle Data Access drivers in .Net application. TEC1266483
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1266483.aspx
25. CA APM - Application errors when instrumenting SharePoint. TEC1445538
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1445538.aspx
26. Where are the details of pbd added to weblogic-typical.pbl shown in? TEC1529907
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1529907.aspx
27."EPACtrl.sh" got error message(A test command parameter is not valid.) on HP-UX using POSIX shell. TEC1545373
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1545373.aspx
28. Automatic Boundary Detection Service is turned off TEC1986023
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1986023.aspx
29. APM CE (CEM)Session Management Overview TEC1629891
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1629891.aspx
30. How to set Y axis CPU Utilization % to 100 in Workstation Reports.
TEC1817574
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1817574.aspx
31. WARN buffer consumer thread interrupted TEC1638683
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1638683.aspx
32. APM 10.x with highly available (HA)MOMs.TEC1369953
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1369953.aspx
33. Encrypting APM Database Password TEC1248085
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1248085.aspx
34. Smart Instrumentation is not yet available for .NET agent. Is there anything similar that can be used to discover call paths for .NET applications. TEC1540136
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1540136.aspx
35. TIM under MTP is randomly restarting by itself (stdoutlog/watchdoglog files) but coredumplist file shows no core files are being generated. TEC1465458
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1465458.aspx
36. Agent ERROR "Cannot create the lock file for persistence api in null .Entry point detection will not work." TEC1301257
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1301257.aspx
37. I got error message "Unable to instrument. Invalid settings provided: 3 Can't proceed because the flag "MethodClassLevelInstrument" is never declared." TEC1082167
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1082167.aspx
38. MTP sees data but TIM does not TEC1590068
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1590068.aspx
39 Oracle Service Bus data is not available under Weblogic Agent Node in Introscope Investigator TEC1099423
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1099423.aspx
40. .NET Agent AppMap feature causes ConstraintViolationException in Sharepoint Application TEC1010053
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1010053.aspx
N41. How to configure the size of EM.log? TEC1264341
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1264341.aspx
42. Error getQueueName in the log TEC1306217
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1306217.aspx
43. Why do Webservice calls such as getMetricData and getLiveMetricData not return a data point for each 15 second time period when querying data for an EP Agent? TEC1543521
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1543521.aspx
44. APM Team Center page won't refresh automatically TEC1634458
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1634458.aspx
45. CA APM for Webservers do not show up in Introscope Workstation / Webview client console TEC1976643
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1976643.aspx
46. Websphere Message Broker user and "mqbrkrs" group TEC1967096
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1967096.aspx
47. java.lang.VerifyError when instrumenting Confluence Wiki TEC1387785
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1387785.aspx
48. How MOM considers collectors for agent? TEC1361298
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1361298.aspx
49. Invoking getAlertSnapshot operation returns java.lang.reflect.InvocationTargetException TEC1884913
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1884913.aspx
50. After enabling the agent I get java.lang.ClassCastException: com.oracle.common.net.InetSocketAddress32 cannot be cast to java.net.InetSocketAddress TEC1861787
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1861787.aspx
51. How does the java agent calculate the *_rate counter metrics?
TEC1589541
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1589541.aspx
52.java.lang.NoSuchFieldException on inputStream is flooding the agent log :[ERROR] [IntroscopeAgent.HttpURLConnectionTracerHelper] Unable to get inputStream: java.lang.NoSuchFieldException: inputStream TEC1829582
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1829582.aspx
53. java.lang.UnsupportedOperationException after enabling the Agent TEC1345216
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1345216.aspx
54. Backend Database Concurrent Invocations metric is exponentially increasing in the range of more than 1000 and not reseting TEC1207276
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1207276.aspx
55. .NET Runtime version 2.0.50727.5485 - Failed to CoCreate profiler. TEC1425039
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1425039.aspx
56. How to configure the Browser Agent v10 with Websphere 8.5.5 apps?
TEC1436252
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1436252.aspx
Updated
U1. Create a SQL Agent Extension to Rename an Unsupported Database TEC1207257
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1207257.aspx
U2. Comparison of APM Siteminder solutions TEC1748604
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1748604.aspx
U3. Blank page with permission (503) errors when accessing APM Team Center
TEC1881846
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1881846.aspx
U4. TEC1667615 PUBLISHED ACTIVE Which Cipher Suites are supported CEM/TIM for decoding SSL hosted applications and how can I check those against the Ciphers installed on my web servers?
U5. Seeing caught exception while passivating com.ca.apm.transactiontrace.appmap.mapper.beans.CollectorTransactionTraceAppMapProcessorBean in EMlog TEC1132427
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1132427.aspx
Retired
R1. TEC1604803 ActiveMQ JMX metrics
R2. TEC1371504 Workstation connects, but fails to appear