Date: August 19, 2016
To all CA Process Automation customers:
Following our notification of August 08th 2016 that highlighted an error condition that had been found when upgrading from Process Automation R4.3 HF01 to 4.3 SP01 which resulted in the latest GA release download being temporarily disabled, the CA Technologies Process Automation product team is now pleased to announce that the aforementioned error has now been addressed and the 4.3 SP01 deliverables are now available again to download from support.ca.com.
The 4.3 SP01 release can now be used to upgrade from all currently supported versions of CA Process Automation.
We apologize for any inconvenience that the temporary withdrawal of the 4.3 SP01 release may have caused you.
Please visit the CA Process Automation product information page on the CA Support Online website at https://support.ca.com/ for detailed information concerning this Service Pack, up-to-date support information, and the latest technical bulletins.
You can download your copy of CA Process Automation 4.3 SP01 from CA Support Online https://support.ca.com/.
If you have any questions or require assistance please contact CA Customer Care online at http://www.ca.com/us/customer-care.aspx where you can submit an online request using the Customer Care web form: https://support.ca.com/irj/portal/anonymous/customercare.
You can also call CA Customer Care at +1-800-225-5224 in North America or see http://www.ca.com/phone for the local number in your country.
Should you need any assistance, our CA Services experts can help. For more information on CA Services and how you can leverage our experience, please visit www.ca.com/services.
Your success is very important to us, and we look forward to continuing our successful partnership with you.