Is your self-service or service catalog solution looking neglected and dying on the vine? Are your customers asking for new ways to communicate and collaborate? Then it’s time to take a look at Unified Self-Service and Service Catalog and learn what it takes to not only get your customers re-engaged, but thriving!
In this session we’ll take a look at why a unified user experience is critical to keeping your customers engaged, but also how mobility, collaboration and knowledge search are key components to helping ensure your self-service and service catalog stays fresh, relevant and keeping your customers satisfied.
Presented by John Weston, Sr Principal Consultant, Presales