New APM & ASM Knowledge Docs For August 2016

Document created by Hallett_German Employee on Sep 1, 2016
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New KDs for August 2016

Published

 

1.  What is causing this XmlHttpPlugin: XML parse error in HTTP component error in the TIM log every 10 seconds? TEC1785816
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1785816.aspx 

 

2.  Implementing x-forwardfor header in the Webserver, affects user groups and defects.  TEC1483142
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1483142.aspx  

 

3. Error in TIM Collector log related to AutoGen (automatic transaction discovery) TEC1655294
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1655294.aspx

 

4. WebLogic 12cR2 compatibility on APM 10.2 TEC1260839
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1260839.aspx

 

5. What is the purpose of the buffers in log file(IntroscopeEnterpriseManager.log)? TEC1484766
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1484766.aspx

 

6. Can the new APM 10.3 WebView feature "Transaction Trace Action" be defined for metric alerts other than those related to CEM/Business Transactions. The 10.3 wiki implies it is a CEM only feature. TEC1349138
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1349138.aspx

 

7. Installing APM 10.3 with vMTP 10.6. TEC1084614 
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1084614.aspx

 

8. APM CE (CEM) and Concurrent Session Usage TEC1345143 
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1345143.aspx

 

9.  What SSL cipher suites are supported by Agent Recorder?  TEC1485477
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1485477.aspx

 

10. After successfully editing the MTP Hardware Filters the TIM is not receiving expected network packets. TEC1110927 
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1110927.aspx

 

11.  [WARN]Dynamic Instrumentation is not available for the agent.   TEC1397236
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1397236.aspx

 

12. Installation of Postgres Database fails TEC1326707
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1326707.aspx

 

13. Unable to start Introscope Enterprise Manager and see the error message, "Could Not Create Java Virtual Machine."  TEC1749494
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1749494.aspx

 

14. Unable to start Introscope Enterprise Manager due to Stack Size. TEC1818675
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1818675.aspx

 

15. How to interpret the time value (ms) for the individual components in the Stalled transaction Stack View? TEC1425593
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1425593.aspx

 

16. EPAgent RESTFUL Metrics  TEC1060036
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1060036.aspx

 

17. System.InvalidCastException: Unable to cast object of type com.wily.powerpack.webservices.extension.WSMContextProperty TEC1652086
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1652086.aspx

 

18. After upgrading, the Agent loses Custom Domain and Historical Metrics.
TEC1653612
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1653612.aspx

 

19. [ERROR] [IntroscopeAgent.CommandQueue] Agent reporter thread caught unexpected exception TEC1525277 
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1525277.aspx

 

20.  What are the minimum set of permissions required by the APM db user? Can I use "application user" instead of a "schema owner"? TEC1947958
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1947958.aspx

 

21. MOM Performance issues, Agent disconnections, unable to login to the workstation TEC1190762
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1190762.aspx

 

22. How to enable and query APM REST API? TEC1748203
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1748203.aspx

 

23. RTTM collection service is stuck on "In progress" TEC1638778
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1638778.aspx

 

24. Unable to startup the powerpack for webservers in unix  TEC1360173
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1360173.aspx

 

25.  
WebSphere PMI Metrics are not displaying - getting the Application Server error: java.lang.ClassNotFoundException: com.wily.introscope.api.websphere.IntroscopeCustomService TEC1110362
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1110362.aspx

 

26. Introscope - SOI integration Checklist TEC1456865
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1456865.aspx

 

27. CEM - SOI integration checklist TEC1125854
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1125854.aspx

 

28. Autoprobe naming for "System" and "Web Service" metrics. TEC1699854
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1699854.aspx

 

29. Default login and Password for AXA (MAA). TEC1368045
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1368045.aspx

 

30. When Exporting Raw Data in ASM, what does the "Type" Column Represent? TEC1279402  ENG
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1279402.aspx

 

31.  Does TIM support multiple SSL certificates in a single domain? TEC1145564
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1145564.aspx

 

32.  How to instrument a standalone .NET application (does not run under IIS) so that it reports metrics with Custom Process Name. TEC1554007
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1554007.aspx

 

33. How to update packages on Debian 8 based OPMS servers TEC1164109

http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1164109.aspx

 

34. Impact of leap seconds on APM TEC1820163 
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1820163.aspx

 

35. Unable to send an email using SMTP Mail Action Notification from WebView TEC1554448 
 http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1554448.asp

 

36.  How to add another Enterprise Manager port in addition to 5001 TEC1769605
 http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1769605.asp

 

37. TEC1199947 Fully qualified domain name for AXA (formerly MAA) install TEC1199947
 http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1199947.asp

 

38.Too many Core file being generated under /opt/CA/APM/tim  TEC1557941 
 http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1557941.asp

 

39. What changed between 10.3.0.15 and 10.3.0.19 EM installers? TEC1545958 http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1545958.asp 

40. Introscope Enterprise Manager installer fails on windows 10 TEC1085305
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1085305.asp 

 

41. After setting up SSL communication on EM, agent cannot connect with EM via SSL  TEC1731105
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1731105.asp 

 

42. Perfmon collector not reporting metrics  TEC1464877 
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1464877.asp

 

43.  CodeCache JMX metrics not reporting  TEC1811677 
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1811677.asp

 

44.  Recommendations about how to adjust the correlationid.maxlimit and sequenceid.maxlimit agent properties to prevent a CorID continuous growth TEC1275243
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1275243.asp

 

45. What is the difference between 10.2.0.27 and 10.2.0.22? TEC1863404

http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1863404.asp

 

46.  Websphere JVM crashes in out of memory TEC1335776
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1335776.asp

 

47. How to debug SSL connection problems between Enterprise Managers and Agents or Standalone Agents and 3rd party products e.g. WebSphere MQ TEC1792134
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1792134.asp

 

48. Upgrade of 10.2 to 10.3 causes an issue in Oracle DB
TEC1456795 
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1456795.asp

 

49. Some nodes (or folders) under the Agent like Frontends, Backends, Weblogic and etc. are missing in Investigator after the agent upgrade from 9.5 to 10.2.   TEC1909598 
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1909598.asp

 

50. Seeing massive Backend and WebServices metric trees and discovered that using Backend paths do not help remedy the WebService metric explosion  TEC1900741
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1900741.asp


51. Why are some users detected by the TIM and not detected by the EM?TEC1693305
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1693305.asp

 

52. What components have been removed from APM 10.2? TEC1802056
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1802056.asp

 

53. What platforms does APM for CA SSO r13.0.0 support?  TEC1099648
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1099648.asp

 

54. WARN buffer consumer thread interrupted TEC1638683
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1638683.asp

 

55. Problems with installing and running the Introscope Workstation on CentOS 7 TEC1221822
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1221822.asp

 

56. SSL Endpoint Analysis report for secure 10.1+ EM Web Server shows LOGJAM Vulnerability for DH key length of 1024 bits (nation-state surveillance) TEC1217483
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1217483.asp

 

Updated
1. What versions of APM 10 are compatible with vMTP 10.6?  TEC1292722
2. An ADA/MTP/APM TIM Release Compatibility List. TEC1241257
3. SERVICE PACK::9.5.1 - Part 1 TEC605134 
4. In APM 10.x what feature does new EM/WebView Jetty web server config SSL property "certAlias" provide and how can the keystore be updated with own Private Key/Certificate pair for that alias value. TEC1342969
5.  Java agent causing error: Caused by: java.lang.ClassCastException: java.util.HashMap cannot be cast to com.sun.xml.ws.transport.Headers TEC1210346 

 
 
Retired
1.SERVICE PACK::9.1.4  TEC596130
2.SERVICE PACK::9.1.5  TEC596131
3. Alternatives to support for BRTA 8.0.0.1 TEC600887

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