CA ITSM - Ask a Question, Get an Answer (September 16 - September 23)

Document created by Chris_Hackett Employee on Sep 16, 2016
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It's great that we have such a vibrant community to get quick answers to questions and gain product knowledge! We have very active members jumping in to help others out all the time. The goal of the community is to respond to every members' question so that no one goes away "empty handed".


See a question below you might have a response for? Jump In!

Help a Fellow Community Member Out!

Here are the unanswered questions for this coming week. AWESOME how everyone is pitching in helping each other out

Service type events not firing 

Create New Object for "cr" and "in" Affected_End_User_Alias 

workshift_abs2work for different Service Types 

service catalog get all service names in a request 

Hi, I'd like to add in Service Catalog Home Page a link to open an external url. Is it possible? Which file I have to modify? BR   

SLA not attached to call 

SLA Reports 

documentacion acerca de la Gestion de problemas 


Thank You All for Your Efforts!