CA Service Management

WARNING:

Symptom:

I'm trying to login but my itam login screen still running without anwser, 

Solution:

Update the config file

D:\Program Files (x86)\CA\ITAM\Data Importer Engine\eiam.log4net.config

Update the config file

FROM:

<root>
<level value="FATAL" />
<appender-ref ref="SDK" />
<!-- <appender-ref ref="ConsoleAppender" /> -->
</root>

TO:

<root>
<level value="TRACE" />
<appender-ref ref="SDK" />
<!-- <appender-ref ref="ConsoleAppender" /> -->
</root>

Description:

<!-- LOG LEVELS [ALL < TRACE < DEBUG < INFO < WARN < ERROR < FATAL < OFF] -->
<!--
TRACE: For low level debugging.To check control flow and passed arguments .
DEBUG: Messages in this level contain extensive contextual information. They are mostly used for problem diagnosis.
INFO: These messages contain some contextual information to help trace execution (at a coarse-grained level) in a production environment.
WARN: A warning message indicates a potential problem in the system. For example, if the message category is related to security, a warning message should be produced if a dictionary attack is detected.
ERROR: An error message indicates a serious problem in the system. The problem is usually non-recoverable and requires manual intervention.
FATAL: Fatal application exception.
OFF: No logging.
-->   

Know more:

MACUL2012