Occasionally, after upgrading to a new version of UIM, and LDAP group will be unable to login to UIM.
Use the following steps to correct this situation.
Issue:
After an upgrade to UIM 8.47, members of an LDAP group are unable to login
Errors like this repeatedly appear in the hub.log:
Logging on to domain "DOMAIN" as user "USER"
Validating basic Nimbus permission.... (Operator access)
Permission denied for request (hubsec_list). Will attempt relogin.....
Relogin (user:user@email.com) succeeded
Permission denied for request (hubsec_list). Will attempt relogin.....
Environment:
This issue was found using UIM 8.47 but this information is generally applicable to most versions of UIM.
Cause:
This issue is caused by the ACL losing it's pointer to the LDAP group.
To correct it, the LDAP group will need to be reset with the ACL.
Resolution:
DIRECT LINK TO ARTICLE