Tech Tip : CA single Sign-On : How can the setup procedure be reset to start a new installation of the SharePoint Agent ?

Document created by Osarobo_Idehen Employee on Oct 14, 2016Last modified by kristen.palazzolo on Dec 17, 2016
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Issue : 


We accidentally installed SharePoint Agent in the wrong directory and we cannot reset the installation directory to reinstall it again.

The following message is displayed if i start the installation again:

The CA SiteMinder Agent for SharePoint version has already been
installed on this system in the following location.


How can we reset the installation directory of the SharePoint Agent ?


Environment :  


CA SiteMinder Agent for SharePoint version 12.52SP1CR05 on RedHat


Cause : 


 The installer keep track of the installation path in this hidden file :



Resolution :


Remove the installation directory, and the file /var/.com-zerog.registry.xml file, and then run the installer again.




KD : TEC1444935