On-boarding Session at CA World

Document created by Rachel Macik Employee on Oct 17, 2016Last modified by Rachel Macik Employee on Oct 25, 2016
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How do I get product update notifications? Where is my product documentation? How do I open a support ticket? Where do I go to ask questions?

 

Are you a new user, or would you like a refresher on what CA Support Resources are available for your product? Join one of the short “Welcome to CA” presentations to learn what new resources are available and where your old favorites may have moved. I will be at the show presenting with ColleenBarker - Hope to see you there! 

  *Favorite these sessions in your session catalog or on your CA World Mobile app at the show*

 

Welcome to CA: On-boarding Presentation for New User of CA Support

Session Number: SPT01S

 

Join us at lunch in the Center of the Exhibit Hall 
Wednesday, November 16: 12:30 PM - 01:00 PM
Thursday, November 17: 12:30 PM - 01:00 PM
Join us Upstairs near your breakout sessions in front of Bayside C/D
Wednesday, November 16: 04:00 PM - 04:30 PM
Thursday, November 17: 04:00 PM - 04:30 PM
If you are new to CA or need a refresher, join this session to learn what Self Service Support resources are available to you. How do I get product update notifications? Where is my product documentation? How do I open a support ticket? Where do I go to ask questions? Find the answer to these questions and more!

CA Support Resources Overview

Session Number: SPT02S

Join us at lunch in the Center of the Exhibit Hall 
Wednesday, November 16: 01:00 PM - 01:30 PM
Thursday, November 17: 01:00 PM - 01:30 PM
Join us Upstairs near your breakout sessions in front of Bayside C/D
Wednesday, November 16: 04:30 PM - 05:00 PM
Thursday, November 17: 04:00 PM - 04:30 PM
Whether you have been a CA customer for decades, or this is your first show, CA Support Resources are constantly evolving and we’re here to show you the ropes. Join us for a quick demo on the CA Support mobile app, knowledge base documentation, product notifications, registration process, where your favorite documentation has moved, where all these CA emails come from – and more!

Can't make these sessions? No problem, ask anyone at the Support and Customer Success stations to give you an overview.

Let's Meet at CA World! Repping Support, Communities, Customer Care & Customer Success 

 

Save these events as a Favorite in your Session Catalog - Search by session number

Learn how to use the session catalog here - The CA World '16 Session Catalog is Now Live! 

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