Think of the Customer Care team as "non-technical" assistance. They have strategically placed representatives around the globe to help you find answers - fast. This team will help you find answers before and after the sale. If you have questions like -- How do I buy or try this product? How can I contact sales? Who is my sales rep? What is a license key? Why isn't my product listed in my support account? If this team doesn't have your answer, they will help you find it. Follow the Customer Care Community which is designed as a self-service way to find answers to common questions.