Chat Transcript: Office Hours for CA Single Sign-On [OCTOBER 2016]

Document created by kristen.palazzolo Employee on Oct 27, 2016Last modified by kristen.palazzolo Employee on Dec 17, 2016
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from Kristen Palazzolo (CA) to Everyone:
Hi Danish!
from Kristen Palazzolo (CA) to Everyone:
Welcome to Office Hours! How can we help you today?
from Danish Aziz to Everyone:
Hi,
from Kristen Palazzolo (CA) to Everyone:
Do you have a question for our SSO team?
from bob maiello to Everyone:
hey I joined late.. wanted to ask if version 12.6 was GA for general download yet?
from Kristen Palazzolo (CA) to Everyone:
Hey Bob - Thanks for joining!
from Rob Lindberg (CA) to Everyone:
@Bob - 12.6 is still in Early Availabilty access only.
from bob maiello to Everyone:
ok... we are starting to put together what version we should upgrade to next year. Concerned that if other customers have not used 12.6 yet, we will be testers for it.
from Danish Aziz to Everyone:
We are upgrading to 12.52 SP2 in near future, is it better to wait for 12.6 official release?
from Rob Lindberg (CA) to Everyone:
@Bob - we have gone through not only a full internal QA cycle, but involved a number of customer in a validation program, prior to it's EA release. There have been a couple requests for 12.6 through early access already as well. The EA process is just to help us track adoption while we finish up the GA of the Access Gateway, which is happening soon.
from bob maiello to Everyone:
ok.. is the product support matrix out for it yet ?
from Rob Lindberg (CA) to Everyone:
@Danish, I would recommend going straight to 12.6, since that includes the rearchitecture of the policy server to 64-bit. You can obtain the kits today through the Early Access process.
from bob maiello to Everyone:
platform support matrix out yet?
from Rob Lindberg (CA) to Everyone:
@Bob, yes it is. https://support.ca.com/phpdocs/7/5262/5262_12_6_platform-support.pdf
from bob maiello to Everyone:
thanks... I could not find it on the siteminder product support page...
from Rob Lindberg (CA) to Everyone:
@All, if you are interested in the Early Access for 12.6, look here https://communities.ca.com/docs/DOC-231169912
from Rob Lindberg (CA) to Everyone:
@Bob, the PSM is there on this page : http://www.ca.com/us/services-support/ca-support/ca-support-online/product-content/recommended-reading/technical-document-index/ca-siteminder-informational-documentation-index.html#PSM so it's possible you may just need to refresh
from bob maiello to Everyone:
Solaris has been dropped as a supported OS? One must use Windows 2012 or Redhat ?
from Rob Lindberg (CA) to Everyone:
@Bob, correct. For 12.6 the PS is support on Windows and RH. Solaris will continue to be supported on the 12.51 and 12.52 versions. The 12.6 Access Gateway (formerly SPS), soon to be released, will continue to be supported on Solaris as well as RH and Windows
from bob maiello to Everyone:
What about the 12.6 webagents? I dont see those listed in the support matrix?
from Rob Lindberg (CA) to Everyone:
@Bob, we did not release 12.6 versions of web agents. Existing versions of web agents are supported with the 12.6 policy server
from Kristen Palazzolo (CA) to Everyone:
Please take the SSO Survey: https://communities.ca.com/external-link.jspa?url=https%3A%2F%2Fsurvey.medallia.com%2F%3Fproduct-communities%26product%3DCA%2520Single%2520Sign-On
from Kristen Palazzolo (CA) to Everyone:
Or, use this link: https://survey.medallia.com/?product-communities&product=CA%20Single%20Sign-On
from bob maiello to Everyone:
Oh? Not sure what to say about that... So we should use 12.52SP1CR5 webagents (the only ones available for download).
from Rob Lindberg (CA) to Everyone:
@Bob, you are correct. If you are installing new web agents, use the 12.52 SP1 CR5 kits.
from Kristen Palazzolo (CA) to Everyone:
Hi Tanvi!
from Tanvi to Everyone:
Hello Kristen
from Kristen Palazzolo (CA) to Everyone:
Welcome to Office Hours. Thanks for joining.
from Kristen Palazzolo (CA) to Everyone:
Do you have an SSO question?
from Tanvi to Everyone:
Not really as of now, just joined to understand more about this product
from Tanvi to Everyone:
Thanks for asking
from Tanvi to Everyone:
Which is the latest CA Single Sign on version available?
from Rob Lindberg (CA) to Everyone:
@Tanvi, was have relased 12.6 for the core components. It's availble through an Early Access program an will shortly be widely availalbe. Learn about EA here: https://communities.ca.com/docs/DOC-231169912
from Rob Lindberg (CA) to Everyone:
@Tanvi, we will shortly be releasing the 12.6 version of the Access Gateway (SPS).
from Tanvi to Everyone:
okay
from bob maiello to Everyone:
thanks...we always start witht the platform support matrix when upgrading.
from Rob Lindberg (CA) to Everyone:
@Bob, that makes sense to start with the PSM. Can you remind me what current version/platform you are using today?
from Kristen Palazzolo (CA) to Everyone:
10 minutes left! Get your final questions in now!
from bob maiello to Everyone:
12.52SP0CR1. We generally consider even a CR release cause for extended testing in all environments.
from Rob Lindberg (CA) to Everyone:
@Bob. understood. I did want to mention that we have released 12.52 SP1 CR6. There was a notification sent out on Oct 11th.
from Rob Lindberg (CA) to Everyone:
@Bob, so I stand corrected on the latest kit for the WA.
from bob maiello to Everyone:
CR6 is out ? ok..
from Rob Lindberg (CA) to Everyone:
@Bob, yes. Just recently
from Kristen Palazzolo (CA) to Everyone:
Alright - that's all the time we have for today.
from Kristen Palazzolo (CA) to Everyone:
Thanks for joining us this month for CA Single Sign-On Office Hours. See you again next month.
from Kristen Palazzolo (CA) to Everyone:
I'll be posting the chat transcript from today's session to the CA Security Community later today: https://communities.ca.com/community/ca-security
from Danish Aziz to Everyone:
Thank you All.

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