CA UIM HUB Performance Optimization & Troubleshooting Guide

Document created by Gene_Howard Employee on Oct 31, 2016Last modified by Gene_Howard Employee on Jan 3, 2017
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This UIM HUB performance optimization and troubleshooting guide fosters a deeper understanding of the CA UIM HUB and how it operates. It also covers how to optimize performance, and how to troubleshoot HUB issues. The troubleshooting sections include a standard troubleshooting checklist of tasks as well as offering up over 10 scenarios describing HUB issues and how to resolve them.


This guide also contains some extracts from key sections of the CA UIM Help documentation, internal documentation, backline and development resources, or Knowledge Articles that are useful for understanding the HUB and how to optimize performance and troubleshoot issues. That said, it is also important to note that all of the information in this document has been reviewed, tested, reassessed, and vetted for accuracy.

For the complete CA UIM HUB help documentation, search for the HUB documentation at:   

This guide is based on the HUB version for UIM 8.4. The Help documentation and Release Notes contain important information and should be reviewed in full. Moreover, valuable information on HUB installation, scalability and compatibility can be found in the Downloads section of the CA UIM support site at the links below:


Please also refer to the Compatibility Support Matrix for the latest information on supported OS, databases and platforms.

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