Change Your CA.com Account Password from Your Profile

Document created by KAM CHEUNG Employee on Nov 1, 2016Last modified by KAM CHEUNG Employee on Nov 2, 2016
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Introduction

User can change their CA.com Account password using 2 different methods:

  • Use "Forgot Password" option when you are not logged in
  • Updating password while logged by accessing your Profile

The steps below describes how to update your password from within your CA.com Profile while you are logged in:

 

1. Go to CA.com and click “Sign In” from the top right:

 

2. Enter your Email Address and Password and click “Submit”:

 

3. Now you’re logged into your CA.com account. In order to change your account password, click “My Profile” under “My Account” from the top right:

 

4. Under the “Basic Access” tab, click the “change password” link:

 

5. Enter your New Password that meets with the Account Password Requirements. Confirm again your New Password. Click “Submit”:

 

6. Your account password has successfully updated:

 

Additional Information

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