Welcome to the Rally Community!

Document created by JohnStreeter Employee on Nov 7, 2016Last modified by Chris_Hackett on Jan 23, 2019
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Welcome to the Rally Community!


Take a look at the Helpful Links to the left to get started, or post your question in the text box below. 


Create a Case

You can always contact the Customer Care Center at 800-225-5224 to open a case. If you'd like to use CA Support Online to create a case, you'll need to login (or register) first. If you've already got an account, you might need to reset your password!



If you created a case in the past year, you are already registered and you just need to reset your password here by entering your Agile Central email address. If your email address is not found, follow the registration process by clicking the Register Now button. In order to register for CA Support, you will need a Site ID to identify your company and the products for which you are eligible to receive support. Contact your internal admin or CA Customer Care to obtain the Site ID. 


For assistance creating a case or registering, please contact the Customer Care Center at 800-225-5224.

To find your local call-in number if you are not located in North America:


Tip: When selecting a product while creating a case, enter the keyword Agile, not Rally, in the search bar.