TECH TIP: probe configuration won't save in Admin Console

Document created by casph02 Employee on Nov 11, 2016Last modified by Melissa Potvin on Dec 17, 2016
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When trying to save a probe configuration update in Admin Console, the request fails with this type of error:

 

Save failed.

Message: Remote Request Error: Remote /redacted/probe/address/ probes processing of operation set_ctd_configuration failed

Resolution: Please check both the PPM and remote probe log file for additional details.

Error Code: PPM-012

 

Click Retry to retry the request.

Click Reload to refresh the configuration.

 

Link to resolution:

PROBE CONFIGURATION WON'T SAVE IN ADMIN CONSOLE

This issue is related to a corrupted or missing security.cfg entry.

Check out the above article (link) for steps towards resolution.

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