TECH TIP: CABI is temporarily unavailable

Document created by Ryan Dunn Employee on Jan 18, 2017
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Article Contents: 

Issue:

Accessing the CABI portlet (dashboards) via the UMP displays the following error: CABI is temporarily unavailable

Connecting to Jasperserver via http://<CABI_Server_IP or hostname>:<port>/cabijs and accessing the dashboards within Jasperserver works without error. 

Environment:

 

UIM 8.47, UIM 8.5, CABI

Cause:

  1. In UMP open the CABI portlet. 
  2. Once the CABI dashboard portlet is up and in an error state, select Options -> Preferences. 
  3. The following error will be displayed under "CABI URL (full)": Error: Could not find the cabi probe. 

 

Root Cause: The portlet cannot find the CABI probe. 

Resolution

 

DIRECT LINK TO ARTICLE

Additional Information:

Install CA Business Intelligence with CA UIM 8.47 - https://docops.ca.com/ca-unified-infrastructure-management/8-47/en/installing-ca-uim/install-ca-business-intelligence-with-ca-uim 

Install or Upgrade CA Business Intelligence with CA UIM 8.5 - https://docops.ca.com/ca-unified-infrastructure-management/8-5/en/installing-ca-uim/install-or-upgrade-ca-business-intelligence-with-ca-uim/ 

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