Problem
XPSDDInstall SmMaster.xdd
[XPSDDInstall - XPS Version 12.52.0105.2113]
Log output: /opt/ca/siteminder/log/XPSDDInstall.log
Initializing database, please wait...
(ERROR) : [sm-xpsxps-07256] getpwuid failed with error code 0.
(WARN) : [sm-xpsxps-01040] No policy data found
(ERROR) : [sm-xpsxps-07050] Context user is unknown.
(FATAL) : [sm-xpsxps-04390] Unable to establish administration context.
Analysis
Strace output shows the library: /usr/lib/libnss_sss.so.2 attempting to be loaded, however the file doesn’t exist (see screen shot below).
The client uses a third-party provisioning tool to manage Unix accounts. The accounts reside in their AD server. When you examine /etc/passwd or /etc/group, there will be no trace of the SiteMinder service account (smuser:smgroup).
Recommendation
Either of the following will solve the problem: