CA Service Management

Hi Community,

The following customization is an example of how you can save Previous values to custom fields.  The attached mod/spl file will save the Previous Group and Priority to zPreviousGroup and zPreviousPriority.

Implementation Steps

1. Add zPreviousGroup and zPreviousPriority to CR schema
   • zPreviousGroup
     • Field Type: SREL
     • SREL Table: GRP
   • zPreviousPriority
     • Field Type: SREL
     • Field Table: PRI
2. Copy the following files to nx_root/site/mods/magic
   • zSetPrev.spl
   • zSetPrev.mod
3. Restart SDM services
4. Optionally add zPreviousGroup and zPreviousPriority to detail_cr.htmpl, detail_in.htmpl, and detail_pr.htmpl
   • <PDM_MACRO name=dtlReadonly hdr="Previous Priority" attr=zPreviousPriority>
   • <PDM_MACRO name=dtlReadonly hdr="Previous Group" attr=zPreviousGroup>